General information: a guide

ph. Kaja Marchewka

In November, we'll take you on another journey through the united states of cinema. The 14. American Film Festival equals the power of film impressions – favorite sections such as Highlights and retrospectives will return; films will compete again for awards in the Spectrum and American Docs competitions, and Season section will allow to catch up with this year's hot american movies. 

We will do our utmost to make you feel comfortable and safe during the festival, but a lot depends on our cooperation with you – attendees of the American Film Festival. Below you’ll find a guide to help you find your way around the festival.

Opening hours

Festival center
November 7-12, 9:00 AM – 9:00 PM

  • pass-holder costumer service (pass pick-up)
  • guest & industry service center
  • information

Ticket office
November 7-12, from 9:00 AM till the start of the last screening

  • festival ticket office
  • collecting tickets purchased online

Booking system opens at 8:30 AM, as per usual

Booking films during the American Film Festival will take place at the usual time: beginning from 7th November, 8:30 AM you can reserve seats for shows on 7th and 8th November and from 8th November, 8:30 AM for the current and following day (e.g. on November 10th, you can reserve seats for shows on that day and November 11th). 

Practice makes perfect: booking system demo

Each festival attendee will receive their login in advance, which they can use to log on to the demo version of the booking system to practice "clicking" on screenings earlier.

Booking stations no longer available at festival venues

We know the feeling: physical hunger wins over cinematic hunger so, to satisfy the former, at the last minute we “click off” a selected screening using one of the public computers in the cinema space and head to our favorite watering hole. However this year we had to give up the computers that allowed us to make and cancel reservations. But there's a silver lining: free WI-FI is available at festival venues and our booking system works efficiently in the mobile version. We encourage you to use your own devices.

Plastic? No, thank you

We know that mass events generate a large carbon footprint. Which is why we strive to reduce the non-ecological, with each subsequent edition of the American Film Festival. One way is to reduce the number of festival tote bags, plastic badges and paper tickets. We encourage you to use digital tickets – digital pass/accreditation is available after logging in by clicking on the profile icon (under "digital pass" button). If your eye catches a person with a printed pass – in most cases it will be someone from the festival’s crew. That way it’s easier to identify the members of our team. We recommend collecting your badge throughout the entire festival (not on the first day), to avoid queues.

Digital pass: reservations and admission to screenings

A printed pass is not required to make a reservation. Just log in at americanfilmfestival.pl and show your digital pass (screenshot or its downloaded version) before entering the screening. Remember to brighten the screen and ensure good quality of the file/screenshot before presenting the pass.

Purchasing tickets online is recommended

We encourage you to purchase tickets through our website – the entire sales system is intuitive and easy to use. Festival box offices open on November 7, 9 AM at the New Horizons Cinema. Prior to that, the only way to purchase tickets is online at nowehoryzonty.pl.

Special events

Wo/man does not live by film alone. During this year's American Film Festival, other great events await you: Adele Romanski and Alex Ross Perry masterclasses (the latter together with secret screening; tickets available here), Reading America – Literature Meetings in Proza Club conducted by Michał Nogaś and organized together with Czarne publishing house, Wrocławski Dom Literatury & „Książki. Magazyn do Czytania” (in Polish only; free entrance); special screening of Chef by Jon Favreau and an event called DelicioUS! – a presentation of dishes and treats featuring American delicacies prepared by the winner of the 6th edition of Masterchef, Mateusz Zielonka (tickets available here); American Podkast podcast listeners get-together (free entrance) and Silent Disco in Galeria Dominikanska Mall.

Audience voting

We will place special ballot boxes in front of each screening room for the competition films. Place your ballots in the boxes after indicating a rating of the film by appropriately tearing the ballot. You can pick up the ballots before entering the screening room. Volunteers and voting coordinators can help in problematic cases.

What should you know about on-site screenings?

As every year, festival attendees are bound by the same rules of participating in film screenings, which will ensure the comfort of both the audience and festival employees:

  • Attendees who are late for the film screening will not be allowed to enter – the absolute principle of punctuality applies.
  • The venues have unassigned seating.
  • We recommend arriving in advance – the screening rooms open at least a dozen or so minutes before the screening.
  • The number of printed catalogs is limited – please keep a digital version of the catalog downloaded on your mobile device.
  • We recommend that you follow the festival's website. As the event is also attended by people with festival passes, for whom a separate pool of seats is provided, individual places often return for sale. If there are no tickets available for the selected film, on a given day, chances are that individual seats may be up for grabs!

Suit down, or the festival cloakroom

The New Horizons Cinema is welcoming and warm, so if you want to leave your jacket or suitcase: please visit the cloakroom, located next to the Festival Center on cinema’s ground floor. It will be open from 3:00 PM on November 7 and from 9:00 AM to 9:00 PM on the remaining days of the festival (November 8-12).

Note: the cloakroom staff may refuse to accept an item in case of lack of space. The staff is not responsible for items left in the cloakroom.

Festival merchandise

During the 14th American Film Festival, you’ll have a chance to buy festival gadgets (including attendees’ favorite souvenir – the festival tote bag) at the festival ticket offices and publications of the New Horizons Association at the New Horizons Cinema bookstore – Tajne Komplety.

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